Context
A regional financial services firm offering loans and payment solutions faced increasing pressure from regulators, customers, and digital-first competitors. Their outdated systems couldn't handle modern compliance needs, transaction spikes, or customer demands for seamless digital experiences. They needed a technology transformation that balanced security, scalability, and customer experience while keeping costs under control.
Challenges faced by clients
Compliance, Fraud & Risk Management Issues
The firm's existing infrastructure created risks and inefficiencies that were limiting growth and increasing regulatory exposure.
Key Challenges Faced:
- Struggled to keep up with changing financial regulations (KYC, AML, GDPR)
- Manual compliance checks slowed onboarding and increased errors
- Vulnerable data storage systems posed security risks
- High false positives in fraud detection wasting staff time
- System outages created trust issues with customers
- No modern mobile or self-service portals
Solutions we provided
Our Solutions
We delivered a secure, AI-driven financial technology stack to help the firm stay compliant, manage risk, and improve customer experience.
Our Strategic Solutions:
- AI Compliance Automation: Automated KYC/AML checks with real-time data validation and reporting
- Fraud Detection Engine: Machine learning models for real-time fraud detection and risk scoring
- Cloud Migration: Scalable, secure AWS cloud setup with encryption and disaster recovery
- Mobile Banking & Customer Portals: Developed apps and dashboards for loans, payments, and account management
- Data Analytics Integration: Centralised dashboards for transaction insights, customer trends, and predictive risk analysis
